For real-time information on the current system status and possible downtimes, please visit our status page at the following link: 👉 Xodo Sign Status Page.
Additional information, service notifications, and scheduled maintenance updates can be found below:
February 2024
25.02.2024
🟠 22:00 (GMT+1)
We have detected ongoing issues with preparing and signing documents for some of our users. Please note the issue has been escalated further to our engineering team and is currently being investigated with highest priority. We will post further information as soon as there are any updates.
We thank you for your understanding!
🟢 26.02.
Please note the loading issue should now be solved. If you are facing any further problems, please do not hesitate to let us know.
August 2024
28.08.2024.
🟠 16:42 (GMT+2)
We are currently experiencing technical issues with our platform. As a result, some users may encounter difficulties when signing in or sending out documents. Please rest assured that our team is addressing the issue with the highest priority to restore full functionality as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.
🟡 17:16 (GMT+2)
The root cause has been detected, and the situation has been mitigated. However, some users may still experience occasional slowness as we work towards a full resolution. We will provide a final update once the platform is fully operational.
🟡 17:42 (GMT+2)
We have detected additional issues with the platform, and unfortunately, Xodo Sign is still not working as expected. Our team is continuing to work diligently to resolve these problems as quickly as possible. We understand the impact this may have on your experience and sincerely apologize for the ongoing disruptions.
We will keep you updated as we make progress.
🟢 18:15 (GMT+2)
All services are back to normal, and you should no longer experience any disruptions. The documents with the status 'Pending Completion' will be processed shortly and you should be able to download them afterward. We appreciate your patience and understanding, and thank you for your continued support.
September 2024
08.09.2024
🟠 09:00 (GMT+2)
🟢 13:00 (GMT+2)
On Sunday, September 8, we will perform scheduled maintenance from 09:00 AM until 13:00 AM (GMT+2). The maintenance will include security optimizations. During the mentioned period, Xodo Sign might be temporarily or entirely unavailable. Normal operations are resumed once the maintenance is completed.
We thank you for your understanding!
October 2024
04.10.2024.
🟠 11:26 (GMT+2)
We are aware that some users may experience a 403 Forbidden error when uploading files to Xodo Sign. Our team has detected the cause of the issue and is working on the fix.
🟢 11:57 (GMT+2)
Xodo Sign is up and running, and file upload works as expected again. We apologize for the inconvenience this caused.
