🚦 Service Notifications 2025

April 2025
21.04.2025
🟠 13:34 (GMT+1)

We are currently experiencing technical issues which might affect creation of new documents. 

The issue has been escalated to our engineering team and is being investigated with the highest priority. We will post further updates as soon as we have more information.

We apologize for any inconvenience and appreciate your patience while we work on resolving the issue. Thank you for your understanding.

🟠 18:25 (GMT+1)

We have located the issue and are working on resolving it as soon as possible. We also want to assure you that the consistency and safety of your data are not affected.

We apologize again for any inconvenience and appreciate your patience.

🟢  00:37 - 22.04.2025 (GMT+1)

The issue was resolved and all traffic to eversign.com was restored.

March 2025
17.03.2025
🟠 16:20 (GMT+1)

We are currently experiencing issues with document completion, resulting in temporary delays in processing.

All queued documents (in Pending Completion status) will be completed as soon as the service is restored.

We apologize for any inconvenience and appreciate your patience while we work on resolving the issue. Thank you for your understanding.

🟢 19:48 (GMT+1)

The document completion should now be working again for all customers. We apologize for any interruptions this may have caused.

Thank you for your understanding and cooperation.

February 2025
20.02.2025
🟠 13:15 (GMT+1)

We are currently experiencing an unexpected downtime, which might affect the login process for some customers.

Please note that the issue has been escalated to our engineering team and is being investigated with the highest priority. We will post further updates as soon as we have more information.

We appreciate your patience and understanding.

🟢 14:00 (GMT+1)

The login process should now be working again for all customers. We apologize for any interruptions this may have caused.

Thank you for your understanding.

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