🚦 Service Notifications 2022

Please find updates about current service notifications and updates below:

January 2022
20.01.2022
🟠 21:45 (GMT+1)
eversign is currently experiencing performance issues on the login pages. Our team is investigating this issue and more details will follow.
🟡 21:55 (GMT+1)
The issue has been identified and will soon be resolved. 
🟢 22:03 (GMT+1)

👉 Everything is back to normal and eversign is up and running.

08.01.2022
🟠 08:00 (GMT+1)

Scheduled maintenance starting; this might impact eversign performance for a short period of time

April 2022
01.04.2022.
🟠08:00 (GMT+1)
eversign is currently experiencing email delivery issues. Our team is investigating this issue and more details will follow.
🟡 09:30 (GMT+1)
The issue has been identified and will soon be resolved.
🟢 10:30 (GMT+1)

👉 Everything is back to normal and email delivery is working as expected

25.04.2022.
🟡 18:30 (GMT+1)
eversign is currently suffering from a high database workload. The following services are affected:
  • Login
  • Upload of documents
🟡 19:00 (GMT+1)
Our team was able to isolate the issue and is working on a fix.
🟢 19:15 (GMT+1)

👉 Everything is back to normal and eversign is working as expected

November 2022
21.11.2022
🟠18:00 (GMT+1)
eversign is currently experiencing webhooks backlog delay. Our team is investigating this issue and more details will follow.
🟡 19:30 (GMT+1)
The issue has been identified and webhooks are being processed again. The queue is slowly getting processed and we will post a new update once it has cleared up.
🟢 20:30 (GMT+1)

👉 We can confirm that the backlog issue is now resolved and webhooks are firing as expected again.

December 2022
Scheduled maintenance on 18.12.2022
🟠 08:00 (GMT+1)
🟢 09:00 (GMT+1)

On Sunday, December 18, we will perform scheduled maintenance from 08:00 AM until 09:00 AM (GMT+1). eversign might be temporarily or entirely unavailable. Normal operations are resumed once the maintenance is completed.

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