๐Ÿ‘‹ How to contact our Support team?

When you need advanced technical help for issues that canโ€™t be resolved with our knowledge base, you can always count on our support agents.

Before contacting us, please make sure to read our documentation first, as you might probably find answers to your questions already. We are working on our documentation daily and updating Tips and Tricks along the way. 

However, if you still need to reach out, please use the "Contact us" button at the end of each article.

โŒ Please do not

  • send us multiple independent e-mails about the same topic.
  • contact us with different e-mail addresses; for example, don't send us a message with your Gmail account if the account is registered to your business e-mail address.
  • contact us on Twitter about the same inquiry; it does not speed up the process, it's rather slowing it down instead because we can't match your account data there.

โœ… Please do

  • Tell us what the issue is above and use the drop-down fields provided
  • Give us a detailed description of the issue (screenshots and video recordings are welcome as well)

Timer Clock on Twitter   Working hours

Our team is available from Monday - Friday 9:00am - 17:00pm Central European Time (CET) and will address your request as soon as possible. 

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