EU GDPR Compliance

What is GDPR?

In 2016 the European Union adopted the General Data Protection Regulation (GDPR), a regulation replacing the previous privacy directive (Directive 95/46/EC), in an attempt to improve and strengthen data protection law in the European Union and enhance the rights and freedoms of an individual with regards to their personal data and how it may be used by third parties.

Xodo Sign and GDPR Compliance

We have taken GDPR very seriously ever since its announcement and have taken various measures in order for the Xodo Sign platform and all its processes and workflows to become compliant with the requirements outlined throughout the GDPR regulation. Our aim at Xodo Sign is for our clients and prospective customers to be able to use Xodo Sign confidently knowing that both the Xodo Sign platform and the team behind it abide by GDPR principles.

Find below the key GDPR requirements and which measures have been taken by Xodo Sign:

  • Data Processing Agreement: The Xodo Sign Data Processing Agreement has been made available separately and adjusted to meet GDPR requirements in order for Xodo Sign to be able to continue to lawfully receive and process personal data of EU citizens as part of providing the Xodo Sign service.

  • Third-party vendor contracts: Xodo Sign has taken the European Union's GDPR as an occasion to review and (if required) adjust existing contracts with third parties that provide functionalities essential to the Xodo Sign e-Signature service.

  • Right to be forgotten: Customers may permanently delete their account at any given time. If an account is deleted permanently, all data associated with it will be removed from Xodo Sign and cannot be recovered

  • Right to object: Customers may opt-out of the inclusion of their data in any data science projects conducted by Xodo Sign.

  • Right to rectification: Customers may access their Xodo Sign account at any time in order to complete or rectify any errors contained therein. Customers may also contact Xodo Sign Support in order to access their Xodo Sign account data.

  • Right of access: The Xodo Sign Privacy Policy outlines in detail which data is collected and used for which purposes. Customers may read the Privacy Policy at any time or contact Xodo Sign Support for clarification.

  • Right of portability: The customer may request their account data to be exported at any time by contacting Xodo Sign Support
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