How to Decline to Sign a Document

If you receive a signature request and do not wish to sign the document, you can decline it. Declining notifies the sender so they can take the appropriate next steps.

How to Decline to Sign

1. Open the document using the link in your signature request email, then click Review & Sign.
2. On the signing page, click the Actions menu in the top-right corner.
3. Select Decline.
4. A confirmation popup will appear. If required, enter a reason for declining.
5. Click Confirm to submit your decline.

The sender will be notified that you have declined the document.

Note: The option to decline may not be available if the sender has disabled this feature for their business. If you do not see the Decline option, contact the sender directly.

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