How to Manage Email Notifications

Email notifications in Xodo Sign are configured per user. Every user — including team members — can manage their own notification preferences independently.

How to update your notification settings

1. Click the business name dropdown in the top-left corner.
2. Select User Settings.
3. Scroll to the Notifications section.
4. Check or uncheck your preferred options:
   • Notify me when a document I have sent is opened — get an email when a signer views your document
   • Send me a daily summary of outstanding documents — receive a daily digest of documents still awaiting signatures
5. Click Save Changes.

Note: These settings only affect your account. Team members must update their own preferences in their own User Settings.

Troubleshooting

• Not receiving notifications: Check your spam folder. Make sure the notification options are checked and you've clicked Save Changes.
• Receiving too many emails: Uncheck the daily summary or "document opened" option to reduce notifications.