How to Manage Email Notifications

Xodo Sign email notifications are configured on a per-user basis. Every user - including team members - can manage their own notification preferences independently.

How to Update Your Notification Settings

1. Click the business name dropdown in the top-left corner of the screen.
2. Select User Settings from the menu.
3. Scroll down to the Notifications section.
4. Check or uncheck the following options based on your preferences:
   • Notify me when a document I have sent is opened - receive an email when a signer views your document
   • Send me a daily summary of outstanding documents - receive a daily digest of documents still awaiting signatures
5. Click Save Changes.

Note: These settings only affect your account. Team members must update their own notification preferences in their own User Settings.

Troubleshooting

Not receiving notification emails: Check your spam or junk folder. Make sure the notification options above are checked and that you have clicked Save Changes.

Receiving too many emails: Uncheck the daily summary option or the "document opened" notification to reduce the number of emails you receive.

Related articles

• How to Set Up Auto Reminders for Documents
• How to Send Reminders to Document Signers